Conditions

Transportation of guests on vessels contracted through Amsterdam by Boat and provided by the operator, Rederij de Nederlanden, are governed by the Terms & Conditions of Rederij de Nederlanden as stated below. Amsterdam by Boat is a subsidiary company of its Dutch counterpart, Rederij de Nederlanden, registered in Amsterdam under Chamber of Commerce number: 34164494, (hereafter reffered to as : “Amsterdam by Boat”).

Our Terms & Conditions can also be viewed at our office , Singel 279 in Amsterdam or can be sent upon request info@amsterdamboatguide.com.

  1. Definitions

The terms below shall be taken to mean as follows:

  1. Services: The services offered and to be provided by Amsterdam by Boatin the context of these general terms and conditions concern our offering the other party/client one or more cruises with one or more vessels, for a number of persons as further set forth in the contract established between parties.
  2. b. The other party and/or the Client: The party to whom Amsterdam by Boathas made an offer or with whom a contract has been entered into, as well as persons/passengers on behalf of whom the other party has entered into the contract.
  3. c. Contractor: Amsterdam by Boat, which company carries out work or provides services on behalf of the client, as described below.
  4. Applicability of these terms and conditions
  5. These terms and conditions apply to all quotations and contracts issued by

Amsterdam by Boat. Unless agreed otherwise in writing, the other party shall be assumed to have accepted these terms and conditions. It is only possible to deviate from these terms and conditions if Amsterdam by Boat has confirmed this in writing.

  1. Anyone who participates in a cruise offered by Amsterdam by Boatshall be deemed to have read and understood the contents of these general terms and conditions and to agree to them.
  2. These general terms and conditions are deemed, as standard and permanent terms and conditions, to have been declared to apply to future subsequent and/or supplementary offers as well as to contracts or the conclusion and/or execution thereof.
  3. Any general terms and conditions that the other party may utilize do not apply, unless

 

Amsterdam by Boat has expressly accepted these in writing. The fact that Amsterdam by Boat has signed documents of the client to which such general terms and conditions are declared to apply will not be deemed to constitute written acceptance thereof by Amsterdam by Boat.

  1. Offers
  2. Unless a period of validity is specified in an offer, all offers made by Amsterdam by Boatare without obligation.
  3. Amsterdam by Boatreserves the right to refuse an order without being required to specify a reason.
  4. If, at the request of the other party, Amsterdam Boats BV commences the execution of an offer that Amsterdam by Boathas made to the other party, the other party shall be deemed – commencing on the date of execution – to have entered into a contract with Amsterdam by Boat entirely in accordance with the offer Amsterdam by Boat made in this regard.
  5. Formation and execution of the contract
  6. A contract is established when Amsterdam by Boatconfirms in writing to the client that the order has been accepted or else when the other party signs the contract. In urgent cases the contract may also be established orally. In this instance, the fact that Amsterdam by Boathas executed the order that was granted demonstrates that a contract has been established, and Amsterdam by Boat shall confirm the contract in writing within 48 hours.
  7. The client does not have the right to transfer a contract with Amsterdam by Boatto third parties, whether in whole or in part, without the prior written permission of Amsterdam by Boat.
  8. Amsterdam by Boatdetermines the manner in which the order is executed, within the limits of that which has been agreed in writing between the parties.
  9. Changes in the contract

Should it become evident, prior to or during the execution of the contract, that, on account of unexpected circumstances, it is necessary to make changes to a contract or part thereof before it can be executed, the party which first became aware of those circumstances shall consult with the other party. If such a situation occurs, Amsterdam by Boat must inform the other party of the financial consequences.

  1. Amendments

Amendments to the contract and deviations from these general terms and conditions shall only apply if the parties have agreed to them in writing. If amendments lead to an increase or decrease in costs, the price shall be adjusted accordingly, to be agreed in writing by the parties.

  1. Cancellation by the other party
  2. The other party has the right, under the conditions specified below, to cancel a contract that has been established between the parties. The other party can effect cancellation by sending written notice by registered post to Amsterdam by Boat. The date on which Amsterdam by Boatreceives the notice of cancellation shall be deemed to be the cancellation date.
  3. If the other party cancels the contract less than two months before the cruise, the contract between the parties shall be terminated subject to the condition that the other party must pay Amsterdam by Boat50% of the total amount owed to Amsterdam by Boat on the basis of the contract.
  4. If the other party cancels the contract less than one month before the cruise, the contract between the parties shall be terminated subject to the condition that the other party must pay Amsterdam by Boat60% of the total amount owed to Amsterdam by Boat on the basis of the contract.
  5. If the other party cancels the contract less than fourteen days before the cruise, the contract between parties shall be terminated subject to the condition that the other party must pay Amsterdam Boats BV 70% of the total amount owed to Amsterdam by Boaton the basis of the contract.
  6. If the other party terminates the contract less than seven days before the cruise, the contract between parties shall be terminated subject to the condition that the other party must pay Amsterdam by Boat90% of the total amount owed to Amsterdam by Boat based on the contract.
  7. If the other party cancels the contract less than 48 hours before the cruise, the contract between the parties shall be terminated subject to the condition that the other party must pay Amsterdam by Boat100% of the total amount owed to Amsterdam by Boat based on the contract.

Summary

Cancellation received | Following charges will apply:

(Broken out by days before cruise)

60-30 days | 50% of contract

30-14 days | 60% of contract

14-07 days | 70% of contract

07-02 days | 90% of contract

48-00 hours | 90% of contract

  1. Payment
  2. The other party must make payments to Amsterdam by Boatin accordance with the payment conditions specified in the invoice, without adjustment or postponement for any reason whatsoever. If no such conditions are specified, payment must be made within fourteen days after the date of the invoice. In any case, the entire amount must be paid at the latest two days before the cruise. Payment must be made without the client being permitted to block his payment obligation by levying an attachment on his own behalf in respect of a counterclaim against Amsterdam by Boator otherwise. The other party will be in default if the payment has not been received within the agreed period.
  3. Amsterdam by Boatmust receive any complaints in writing concerning invoices within 8 days after the invoice date.
  4. Amsterdam by Boatreserves the right to demand payment in advance.
  5. With regard to bank payment, the date of payment is deemed to be the date upon which Amsterdam by Boat‘s bank account has been credited. With regard to cash payment, the receipt issued by Amsterdam by Boatis deemed to be the sole proof and confirmation of the date of payment.
  6. Payment must be made within the specified period, in the absence of which the other party will be legally in default. Commencing on the date of default, the other party will be liable to pay contractual interest of 2% per month, with a portion of a month being viewed as an entire month. In addition,Amsterdam by Boatis then authorized to suspend the execution of the contract, and the other party is obliged to reimburse all costs, both judicial and extrajudicial, which Amsterdam by Boatincurs as a consequence of the other party’s failure to fulfill his obligations.
  7. Costs resulting from failure to pay (on time)
  8. All costs incurred by Amsterdam by Boatin order to enforce its rights, including all extrajudicial and judicial costs, due to the need to obtain the services of a representative, solicitor, or process-server, are for the account of the client.
  9. Any relevant extrajudicial costs equal to at least 15% (excluding VAT) of the amount being claimed, with a minimum of EUR 250 (excluding VAT) per claim. If Amsterdam by Boatcan reasonably demonstrate that it was, of necessity, compelled to incur higher extrajudicial costs, these, too, will be for the account of the other party. All costs associated with debt recovery through the courts are for the account of the other party, including the costs of enforcing a court decision.
  10. Amsterdam by Boatretains the right, without prejudice to its other rights in accordance with the terms and conditions and/or the law:
  11. To demand immediate payment and/or a guarantee of payment from the other party with respect to all contracts in progress; e. To suspend its work, including that based on other contracts with the other party, without prejudice to its right to demand simultaneous or later guarantees of payment.
  12. To dissolve the relevant contract in its entirety or to the extent that it has not been executed, by way of a written statement originating from Amsterdam by Boat;

 

  1. To dissolve one, several, or all contracts in progress with regard to which the other party is not in default, in their entirety or to the extent that these have not yet been executed, by way of a written statement from Amsterdam by Boat.
  2. To demand payment in a lump sum of the entire amount due if payment in installments has been agreed upon.
  3. Unless it invokes its right to dissolve the contract, Amsterdam by Boatis authorized at all times to amend any of the rights specified in this article at its discretion.
  4. Price

All prices and rates are exclusive of VAT and possible other levies that may be imposed by the authorities. All prices are based on the circumstances as these existed at the time at which the contract was concluded. Should these circumstances change after the contract was concluded, Amsterdam by Boatis authorized to increase or decrease the agreed costs, specifying the resultant additional or lesser costs, by the amount by which its costs have increased or decreased. These types of circumstances include national or foreign taxes, wages, prices or exchange rate fluctuations.

  1. Confidential information

Parties undertake reciprocally to maintain secrecy with regard to confidential information of the other party. Each party shall take all reasonable precautions to comply with this obligation to the best of its ability.

  1. Cooperation of the other party
  2. The client shall at all times provide Amsterdam by Boatwith all necessary information without delay.
  3. If information that is necessary for the execution of the contract is not provided to Amsterdam by Boat, not provided on time or not provided in accordance with agreements, or if the other party in some other way fails to fulfill its obligations vis-à-vis Amsterdam by Boat, then the latter may suspend compliance with its obligations, and the other party may be invoiced for the additional costs.
  4. The other party must follow all instructions issued by Amsterdam by Boat‘s employees without delay. Amsterdam by Boatmay deny access to a vessel or jetties without being required to specify any reasons, should this be considered necessary in connection with safety or public order.
  5. The commencement time of the cruise cannot be varied. The vessel will depart at the agreed time. The failure of some or all passengers to be present on time is for the account and risk of the other party. It may be possible for the vessel to wait until all passengers are present if the other party makes a specific request to that effect, which is to be confirmed in writing. Deviations from the agreed-upon departure time are entirely for the account and risk of the other party. The duration of the cruise shall then be shortened by as much time as the delay lasted. Other parts of the cruise may be changed/shortened or even cancelled entirely as a result of such a delay.
  6. Complaints
  7. Complaints are understood to mean all grievances of the other party with regard to the execution of the contract by Amsterdam by Boat.
  8. Complaints will only be considered if they are lodged in writing with substantiating reasons within 8 working days after the services were provided or work was performed by Amsterdam by Boat, without prejudice to the provisions in the following articles.
  9. Minimal deviations that are acceptable in terms of daily procedures in or during the execution of the contract cannot be considered grounds for complaint.
  10. The lodging of a complaint does not constitute grounds for the other party to suspend its payment obligations.
  11. If the client has not filed a complaint within the time specified above, the client shall be considered to have approved the services provided and the invoices issued. Any further claims by the other party shall become null and void in the absence of such notification.
  12. Liability for loss
  13. Amsterdam by Boatwill not be held liable for loss because of the incorrect or late execution of the contract, nor is it liable for any other direct and/or indirect loss, including physical injury incurred by the other party, unless such loss is attributable to gross culpability, recklessness or intent.
  14. In all instances in which Amsterdam by Boatis obliged to pay any damages, these shall in no case equal more than the total of the amounts invoiced and/or eligible for invoicing (excluding VAT) by Amsterdam by Boatbased on the relevant contract.
  15. After the complaint period as meant in Article 12 has expired, Amsterdam by Boatwill no longer be liable for any failures unless a written guarantee agreed by the parties applies.
  16. Amsterdam by Boatspecifically rules out any and all liability with respect to any persons for whom Amsterdam by Boat is in any way responsible or liable, including third parties whom Amsterdam by Boat has hired for the provision of services.
  17. The legal claims of the other party for the compensation of its loss shall lapse and are therefore inadmissible if they are filed after the passage of one year subsequent to the execution of the relevant contract. The other party shall indemnify Amsterdam by Boatagainst any loss that third parties may suffer in the execution of the contract between parties.
  18. The other party is responsible and liable for the behavior of the passengers which he brings on board. The other party must purchase the necessary insurance coverage at his own risk.
  19. The other party is liable for any loss of and/or damage to the property and possessions of Amsterdam by Boatfor any reason whatsoever. The other party is also liable for damage caused by passengers to the personnel or property and possessions of Amsterdam by Boatpersonnel, as well as of third parties hired by Amsterdam by Boat, unless the situation involves gross culpability on the part of persons who incurred the loss.
  20. Force majeure
  21. None of the parties is obliged to fulfill any obligation if it is prevented from doing so as a consequence of a circumstance not attributable to its fault or for which it is not responsible, in the context of legislation, legal action or such generally accepted concepts as storm damage, natural disasters, obstruction by third parties, inhibitive measures imposed by any official body, war, strikes, fire, malfunctions or accidents in the business operations of third parties, or any failures on the part of or force majeure affecting suppliers or third parties whose services Amsterdam by Boatuses.
  22. In case of force majeure or other circumstances of such a nature that, in accordance with fairness and reasonableness, further fulfillment of the contract cannot be demanded, the execution of the contract shall be suspended or, if such suspension has lasted for an uninterrupted period of at least three months, or as soon as it is established that the situation will last for longer than three months, the other party may terminate the contract, in whole or in part with immediate effect and without the need for judicial intervention, by sending a registered letter to the first party. This right of termination will lapse if the obligation that could temporarily not be fulfilled because of force majeure is after all fulfilled before this right could be invoked.
  23. In the event that the contract is terminated on account of force majeure, the obligations under the contract shall cease to exist, subject to the condition that if Amsterdam by Boathas already partly fulfilled the contract the other party shall be liable to pay a proportionate part of the agreed price toAmsterdam by Boat.
  24. Parties cannot claim damages from each other in the event of force majeure.
  25. Suspension and termination
  26. If, in the opinion of Amsterdam by Boat, the creditworthiness of the other party justifies this, Amsterdam by Boatcan demand a further guarantee or payment in advance at any given time, in the absence of which Amsterdam by Boathas the right to suspend execution of the contract.
  27. If the other party fails to fulfill one or more of his obligations, fails to fulfill them on time or fails to fulfill them correctly, if he applies for suspension of payments, is declared bankrupt, part or all of his assets are seized and/or loses the power to dispose of his capital in whole or in part, Amsterdam by Boathas the right to suspend execution of the contract or to dissolve it by means of a written statement, all of the foregoing at its discretion and without prejudice to any rights that may accrue to Amsterdam by Boatas regards payment of damages, costs or interest.
  28. Amsterdam by Boat‘s use of its authorization to suspend the execution of the contract as stated in the paragraph above will not affect the other party’s obligation to pay any compensation agreed upon with Amsterdam by Boatduring the period when Amsterdam by Boat suspended fulfillment of its obligations.
  29. The other party can only dissolve a contract if Amsterdam by Boatremains imputably in default as regards fulfillment of its obligations based on the contract, after it has received proper written notice of default granting it a reasonable period of time still to meet its obligations, in such a manner that the other party cannot reasonably be expected to allow the contract to remain in effect.
  30. If Amsterdam by Boatdissolves the contract due to non-performance on the part of the other party, Amsterdam by Boatreserves the right to demand payment of the full agreed price.
  31. Dissolution of the contract can only be effected by registered letter sent to the other party; judicial intervention is not required. If at the time that the contract is dissolved the other party has already received work forming part of the execution of the contract, he may only dissolve the part of the contract that has not yet been executed by Amsterdam by Boat. Amounts that Amsterdam by Boathas invoiced before the contract was dissolved in connection with the part of the contract it has already executed or delivered continue to be payable without diminution, and will fall due immediately at the time the contract is dissolved.
  32. Proof

Unless there is proof to the contrary, Amsterdam by Boat administrative data shall be decisive as regards contracts to which these terms and conditions apply and contracts arising from such contracts.

  1. Applicable law and disputes

Dutch law applies to these general terms and conditions and all contracts entered into by Amsterdam by Boat. Any disputes that may arise with regard to the interpretation or the execution of these terms and conditions shall be submitted exclusively to the competent court in Amsterdam.

 

 

 

Amsterdam by Boat is operated by a local established charter company (Rederij de Nederlanden) and offers a wide variety of custom and package deals, ranging from basic city tours to elaborate dinner cruises.

Just let us know what you need and we’ll be happy to send you a competitive quote with no obligation for one of our comfortable classic boats.

If you’re planning a private or business trip to Amsterdam in the near future, please feel free to contact us by phone or mail if you have any questions about our services.

Contact

  • Amsterdam By Boat
    Rederij De Nederlanden
    Singel 279
    1012 WG Amsterdam
    The Netherlands
  • +31 (0)20 4233 006
  • +31 (0)20 4233 009
  • info@denederlanden.com
  • www.denederlanden.com